How Are We Doing?

Our customers are important to us and so is what they have to say. So much so that we created a dedicated place for our customers to leave feedback! Whether you have criticism or praise, we’re here to listen.

We hope you’ll take some time to look through what our customers have said about our business and will consider a comment of your own once you’ve come in to see us. We appreciate you taking the time to do so!

Customer Lobby
2537 Reviews
4.9 out of 5 stars
Sort by: Latest review first / Highest rating first
2T3nv9GyT9uD3ik 12 Jan 2019
My Paramount car buying experience was absolutely excellent.. From the salesman, Tim (who was prompt in replying to my CarGuru request), to Maria the customer service member who emailed with a second follow-up, to the Josh the financier who helped me understand my payments, and Aaron the car sales m...anager who grease the wheels of the deal, and finally to gentleman in the tie who stayed late on a Saturday to make sure all the paperwork was correct (I apologize on blanking on your name, as I stated - it was late). If you are serious about purchasing a vehicle today, go to Paramount Kia of Asheville. I drove 2.5 hours to do such and after months of looking, they helped me get into my dream vehicle. Thank you! Show more
5 rate
Cars.com
2T3nv9GyT9uD3ik 12 Jan 2019
My Paramount car buying experience was absolutely excellent.. From the salesman, Tim (who was prompt in replying to my CarGuru request), to Maria the customer service member who emailed with a second follow-up, to the Josh the financier who helped me understand my payments, and Aaron the car sales m...anager who grease the wheels of the deal, and finally to gentleman in the tie who stayed late on a Saturday to make sure all the paperwork was correct (I apologize on blanking on your name, as I stated – it was late). If you are serious about purchasing a vehicle today, go to Paramount Kia of Asheville. I drove 2.5 hours to do such and after months of looking, they helped me get into my dream vehicle. Thank you! Show more
5 rate
DealerRater
dissenter73 11 Jan 2019
Everyone was very nice, friendly, and super helpful. The whole process was fairly quick and easy and they met all of our needs. I would highly recommend this dealership.
5 rate
Cars.com
dissenter73 11 Jan 2019
Everyone was very nice, friendly, and super helpful. The whole process was fairly quick and easy and they met all of our needs. I would highly recommend this dealership.
5 rate
DealerRater
Eileen 09 Jan 2019
Just had a great buying experience at Paramount Kia in Asheville, NC. Was greeted immediately by Josh Hampton, who quickly had 2 great options for me to test drive. He was sincere and friendly and the whole process was smooth and efficient. He reviewed all the interior controls. I felt confident... about my purchase. The finance manager was also very friendly and explored and explained several options for me. A very positive buying experience. Show more
5 rate
DealerRater
Eileen 09 Jan 2019
Just had a great buying experience at Paramount Kia in Asheville, NC. Was greeted immediately by Josh Hampton, who quickly had 2 great options for me to test drive. He was sincere and friendly and the whole process was smooth and efficient. He reviewed all the interior controls. I felt confident ...about my purchase. The finance manager was also very friendly and explored and explained several options for me. A very positive buying experience. Show more
5 rate
Cars.com
Kristin Brooks 08 Jan 2019
Mike and the Paramount team were absolutely amazing! From talking me through my options, to 3 days later helping me find items I left in my car, that I had already sold back to Kia! Mike went above and beyond his call of duty to make sure I had the best experience possible. He even drove my new car ...to my job across Asheville to bring it to me so that I would not have to drive back to the dealership at 8pm! The amount of care and effort that went into the process of buying my car, and every single step beyond, made me feel as if I was at home. I would highly recommend Mike Baxley for anyone looking to find a person who CARES about YOU as a person and your needs when it comes to buying a car! Show more
5 rate
Cars.com
Kristin Brooks 08 Jan 2019
Mike and the Paramount team were absolutely amazing! From talking me through my options, to 3 days later helping me find items I left in my car, that I had already sold back to Kia! Mike went above and beyond his call of duty to make sure I had the best experience possible. He even drove my new car ...to my job across Asheville to bring it to me so that I would not have to drive back to the dealership at 8pm! The amount of care and effort that went into the process of buying my car, and every single step beyond, made me feel as if I was at home. I would highly recommend Mike Baxley for anyone looking to find a person who CARES about YOU as a person and your needs when it comes to buying a car! Show more
5 rate
DealerRater
Kristin Brooks 08 Jan 2019
Mike and the Paramount team were absolutely amazing! From talking me through my options, to 3 days later helping me find items I left in my car, that I had already sold back to Kia! Mike went above and beyond his call of duty to make sure I had the best experience possible. He even drove my new car ...to my job across Asheville to bring it to me so that I would not have to drive back to the dealership at 8pm! The amount of care and effort that went into the process of buying my car, and every single step beyond, made me feel as if I was at home. I would highly recommend Mike Baxley for anyone looking to find a person who CARES about YOU as a person and your needs when it comes to buying a car! Show more
5 rate
Cars.com
Frank 07 Jan 2019
Bought a 2011 Kia Sorrento because of its low mileage and we were told it had only one owner, which was important to us. However, when we checked Carfax we found out it had three prior owners. Dealership was very apologetic about what seemed to be an honest error and offered a further discount on th...e price as a good faith gesture. We were pleased with their overall sales team and decided to make the purchase. We also purchased from Kia a 5 year warranty and will take the car there for servicing. Bottom line is we would recommend shopping for your next car at Paramount Kia. Show more
5 rate
DealerRater
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